It's easy to set your subscription to end at the close of the current billing cycle. This step can be performed anytime before the next renewal date.
Once this step is taken, you'll still be able to study until the renewal date listed in your member settings (see image below). Access will end at the same time the subscription was originally purchased.
It's all automatic, so no need to worry about beating the clock and cancelling on the last day of your subscription.
Visit your account settings by clicking Account ⟶ Manage Subscription
2. Answer the questions on the next screen and let us know anything about your experience.
3. Click Submit and you'll then be shown the date your subscription will automatically end.
4. If you forgot to take this step before your subscription recently renewed and do not wish to continue studying, please reach out to support by clicking on the blue chat box in the bottom right of this screen. Choose "Talk to a Person".
Our refund policy on subscriptions is a full refund within 3 days of your renewal date. Cancelling your subscription after the renewal date will not trigger a refund or immediately end your access.
Q: Can I pause my subscription?
A: Our subscriptions cannot be paused mid billing cycle or ended early.
If you're unsure you'll need continuous access for 12 months, purchase a monthly renewing subscription and set it to automatically end at the close of the billing cycle.
Our monthly renewing subscriptions allow for a more flexible study schedule and breaks between exams.