Black Spectacles frequently asked questions

How our subscriptions work

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15 articles in this collection
Written by Elaine Deveney

Gift Subscriptions

Does Black Spectacles offer gift subscriptions to give or receive?
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Updated this week

Expert Subscription and Virtual Workshop Frequently Asked Questions

Most common questions about Expert subscriptions with access to Virtual Workshops
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Updated over a week ago

Difference between Premium, Pro and Expert subscriptions

Difference between Premium, Pro, and Expert subscriptions.
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Updated over a week ago

Upgrade subscription

Upgrade for access to Practice Exams, Digital Flashcards, Practical Application Videos and Virtual Workshops.
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Updated over a week ago

I only need access for a few days or weeks

Shortest subscription available
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Access to study content for one exam

Access to content for one exam or a single product
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Black Friday Sale most common questions

The most commonly asked questions about our Black Friday sale
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Updated yesterday

Pause subscription

Pause or hold my current subscription
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Updated over a week ago

Subscription renewal terms

Information on auto-renewals, why you were charged again and how to get a refund within 3 days of a renewal.
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Updated over a week ago

How to cancel your subscription and end the next auto-renewal

How to set your subscription to end on the next renewal date
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Updated over a week ago

Change email address for login

Making changes to your email address and login information
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Updated over a week ago

Download videos

Ability for videos, practice exams, and digital flashcards to be downloaded
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Total hours of video for each exam

Total hours of video for each exam
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Updated over a week ago

Receipts

Locating your receipt for your recent renewal or first time purchase
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Exercise Files for Software Courses

How to download exercise files for Software Learning courses
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Written by Elaine Deveney
Updated over a week ago