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Subscription FAQ
Subscription FAQ
How our subscriptions work.
14 articles in this collection
Written by
Elaine Deveney
Difference between Standard, Premium and Pro subscriptions
Difference between Standard, Premium and Pro subscriptions.
Written by
Elaine Deveney
Updated over a week ago
Upgrade subscription
Upgrade for access to practice exams, digital flashcards, practical application videos and study guides.
Written by
Elaine Deveney
Updated over a week ago
Exercise Files for Software Courses
How to download exercise files for Software Learning courses
Written by
Elaine Deveney
Updated over a week ago
I only need access for a few days or weeks.
Shortest subscription available
Written by
Elaine Deveney
Updated over a week ago
Access to a single exam or single products
Access for one exam or a single practice exam or flashcards
Written by
Elaine Deveney
Updated over a week ago
Pause or hold my subscription
Pause or hold current subscription
Written by
Elaine Deveney
Updated over a week ago
Auto-renewing subscriptions
Information on auto-renewals, why you were charged again and how to get a refund within 3 days of a renewal.
Written by
Elaine Deveney
Updated over a week ago
Cancel my subscription
Cancel subscription and auto renewal.
Written by
Elaine Deveney
Updated over a week ago
Change email address for login
Making changes to your email address and login information
Written by
Elaine Deveney
Updated over a week ago
Access my subscription
Find your videos, practice exams, digital flashcards, practical application videos, and study guide
Written by
Elaine Deveney
Updated over a week ago
Total hours of video for each exam
Total hours of video for each exam
Written by
Elaine Deveney
Updated over a week ago
Receipts
Locating your receipt for your recent renewal or first time purchase
Written by
Elaine Deveney
Updated over a week ago
Subscription renewal terms
Info regarding why you were charged for another month.
Written by
Elaine Deveney
Updated over a week ago
Download videos
Ability for videos, practice exams, and digital flashcards to be downloaded
Written by
Elaine Deveney
Updated over a week ago