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Black Spectacles frequently asked questions
Black Spectacles frequently asked questions
How our subscriptions work
14 articles in this collection
Written by
Elaine Deveney
Gift Subscriptions
Does Black Spectacles offer gift subscriptions?
Written by
Elaine Deveney
Updated yesterday
Expert Subscription and Virtual Workshop Frequently Asked Questions
Most common questions about Expert subscriptions with access to Virtual Workshops
Written by
Elaine Deveney
Updated yesterday
Difference between Premium, Pro and Expert subscriptions
Difference between Premium, Pro, and Expert subscriptions.
Written by
Elaine Deveney
Updated yesterday
Upgrade subscription
Upgrade for access to Practice Exams, Digital Flashcards, Practical Application Videos and Virtual Workshops.
Written by
Elaine Deveney
Updated over a week ago
I only need access for a few days or weeks
Shortest subscription available
Written by
Elaine Deveney
Updated over a week ago
Access to study content for one exam
Access to content for one exam or a single product
Written by
Elaine Deveney
Updated over a week ago
Pause subscription
Pause or hold my current subscription
Written by
Elaine Deveney
Updated over a week ago
Subscription renewal terms
Information on auto-renewals, why you were charged again and how to get a refund within 3 days of a renewal.
Written by
Elaine Deveney
Updated yesterday
How to cancel your subscription and end the next auto-renewal
How to set your subscription to end on the next renewal date
Written by
Elaine Deveney
Updated over a week ago
Change email address for login
Making changes to your email address and login information
Written by
Elaine Deveney
Updated over a week ago
Download videos
Ability for videos, practice exams, and digital flashcards to be downloaded
Written by
Elaine Deveney
Updated over a week ago
Total hours of video for each exam
Total hours of video for each exam
Written by
Elaine Deveney
Updated over a week ago
Receipts
Locating your receipt for your recent renewal or first time purchase
Written by
Elaine Deveney
Updated yesterday
Exercise Files for Software Courses
How to download exercise files for Software Learning courses
Written by
Elaine Deveney
Updated over a week ago