Black Spectacles frequently asked questions

How our subscriptions work

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15 articles in this collection
Written by Elaine Deveney

Expert Guarantee frequently asked questions

We guarantee that you'll pass the ARE with our Expert membership
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Written by Elaine Deveney
Updated over a week ago

Software Learning versus ARE 5.0 memberships

Difference between Software Learning and ARE 5.0 memberships
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Written by Elaine Deveney
Updated over a week ago

Expert Membership and Virtual Workshop Frequently Asked Questions

Most common questions about Expert memberships with access to Virtual Workshops
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Written by Elaine Deveney
Updated over a week ago

Difference between Premium, Pro and Expert memberships

Difference between Premium, Pro, and Expert memberships.
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Written by Elaine Deveney
Updated over a week ago

Access to study content for one exam

Access to content for one exam or a single product
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Written by Elaine Deveney
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Gift Memberships

Does Black Spectacles offer gift memberships?
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Written by Elaine Deveney
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Membership renewal terms

Information on auto-renewals, why you were charged again and how to get a refund within 3 days of a renewal.
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Written by Elaine Deveney
Updated over a week ago

How to cancel your membership and end the next auto-renewal

How to set your membership to end on the next renewal date
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Written by Elaine Deveney
Updated over a week ago

Upgrade membership

Upgrade for access to Practice Exams, Digital Flashcards, Practical Application Videos and Virtual Workshops.
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Written by Elaine Deveney
Updated over a week ago

I only need access for a few days or weeks

Shortest membership available
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Written by Elaine Deveney
Updated over a week ago

Pause membership

Pause or hold my current membership
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Written by Elaine Deveney
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Change email address for login

Making changes to your email address and login information
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Written by Elaine Deveney
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Total hours of video for each exam

Total hours of video for each exam
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Written by Elaine Deveney
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Receipts

Locating your receipt for your recent renewal or first time purchase
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Written by Elaine Deveney
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Exercise Files for Software Courses

How to download exercise files for Software Learning courses
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Written by Elaine Deveney
Updated over a week ago