Subscription FAQ

How our subscriptions work.

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Written by Elaine Deveney

Difference between Standard, Premium and Pro subscriptions

Difference between Standard, Premium and Pro subscriptions.
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Written by Elaine Deveney
Updated over a week ago

Upgrade subscription

Upgrade for access to practice exams, digital flashcards, practical application videos and study guides.
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Written by Elaine Deveney
Updated over a week ago

Exercise Files for Software Courses

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Written by Elaine Deveney
Updated over a week ago

I only need access for a few days or weeks.

Shortest subscription available
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Written by Elaine Deveney
Updated over a week ago

Access to a single exam or single products

Access for one exam or a single practice exam or flashcards
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Written by Elaine Deveney
Updated over a week ago

Pause or hold my subscription

Pause or hold current subscription
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Written by Elaine Deveney
Updated over a week ago

Auto-renewing subscriptions

Information on auto-renewals, why you were charged again and how to get a refund within 3 days of a renewal.
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Written by Elaine Deveney
Updated over a week ago

Cancel my subscription

Cancel subscription and auto renewal.
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Written by Elaine Deveney
Updated over a week ago

Change email address for login

Making changes to your email address and login information
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Written by Elaine Deveney
Updated over a week ago

Access my subscription

Find your videos, practice exams, digital flashcards, practical application videos, and study guide
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Written by Elaine Deveney
Updated over a week ago

Total hours of video for each exam

Total hours of video for each exam
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Written by Elaine Deveney
Updated over a week ago

Receipts

Locating your receipt for your recent renewal or first time purchase
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Written by Elaine Deveney
Updated over a week ago

Subscription renewal terms

Info regarding why you were charged for another month.
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Written by Elaine Deveney
Updated over a week ago

Download videos

Ability for videos, practice exams, and digital flashcards to be downloaded
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Written by Elaine Deveney
Updated over a week ago